Absolutely the most positive experience with a company in my 51 years. Joshua Villegas and the crew he brought out were simply awesome. But that's not all. We were in a battle with our insurance company over repairs where they were forcing another plumbing company on us but that company couldn't come out for three weeks and we were scheduled to close on our house in a week. If we busted the close date, it was going to cost us some serious cash to buy an extension of the interest rate for our buyer, or lose the buyer. Also, we risked losing our new home that we were contract on.
I called Rapid Rooter, explained my situation, and they immediately put me at ease...basically said "we're on our way". And they were, same day...got here, assessed what they could, took the only information I had, and started work almost immediately. Fixed every issue, inspected, etc., in three days. THIS WAS A HUGE PLUMBING BREAK under the foundation...they did everything; digging, tunneling, repairs, checks for more leaks, and backfill in three days!!! To top it off, they were nearly half the price of American Leak Detection. Rapid Rooter was professional, knowledgeable, kind, had phenomenal work ethic, and absolutely no BS. They restored my faith that there are still companies out there that listen, will bend over backwards, and stand by their word. Simply amazing experience. Thank you Rapid Rooter! You saved the day.